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SmartConnect®
SmartConnect remote support
Secure and easy to use, SmartConnect allows Varian customer service to remotely access ARIA oncology information systems, Acuity systems, Eclipse systems, Clinac accelerators and the Millennium MLC. In this way, equipment can be monitored, reports generated, problems diagnosed, software upgrades installed and we can provide real-time solutions in a busy environment. Users rated Varian's remote diagnostic support #1 for problem solving, according to the latest ServiceTrak survey, with the highest overall customer satisfaction among the industry leaders.
Maximize equipment uptime and patient throughput while minimizing cost
While performance is important, data integrity and security is paramount. Varian’s SmartConnect offers multi-level security for both the customer and Varian service support:
- VeriSign certification
- Hardware and software authentication
- Encryption supplied
- Audit logs for user actions
Benefits at a glance
- Maximizes system availability and increases productivity through faster diagnosis and repairs
- Allows remote file transfers and rapid software upgrades
- Facilitates access by engineering for a problem diagnosis
- Provides real-time quality control
- Easily accessed system performance reports
Contact Varian Oncology
Varian Oncology Headquarters
Tel: 1.650.424.5700
Contact Us
Events
- 11/18/2008 - 11/21/2008
Medica - 11/26/2008 - 11/29/2008
AMPI Conference - 11/30/2008 - 12/05/2008
RSNA 2008 - 12/06/2008 - 12/09/2008
ASH 2008 Annual Meeting (American Society of Hematology)
